Ryan Desfosses


Work Experience

Delhaize America (Robert Half)

Scarborough, ME

Jan 2012 - Oct 2012

Control and Compliance

  • Work with business process owners and BRM to ensure timely review
  • Updates documentation and controls

Access Provisioning

  • Managed Active Directory, Mainframe, and Lotus Notes

Fidelity Investments

Merrimack, NH

Nov 2008 - Jul 2010

Associate Software Engineer

  • Created Perl and shell scripts to automate manual processes
  • Worked in a level 2 application support team that analyze, diagnose, and resolve technical issues for production
  • Helped scattered documentation problem by creating a wiki
  • Created proof of concept for GUI programming platform called HPOO (Hewlett Packard Operation Orchestration) as well as taught a two hour class on it.

Veritude (Fidelity Investments)

Merrimack, NH

May 2008 - Nov 2008


  • Managed critical system backup using Legato application software
  • Performed operating system installation of Solaris 8, Solaris 10, and Redhat Linux servers
  • Creation and configuration of local zones on Solaris 10 servers
  • Hardware placement and infrastructure planning
  • Unix account creation and management
  • Associate of the quarter (3rd Quarter 2008)

Maine Army National Guard

Caribou, ME

Jan 2002 - Jan 2008

Combat Medic

  • Maintained spreadsheet for patients
  • provided first aid as well as first aid training


Southern New Hampshire University

Bachelor of Science

Aug 2008 - Aug 2010

Business with concentration in Finance and Information Technology

  • GPA 3.55
  • Golden Key Award
  • Alpha Sigma Lambda Society

Southern New Hampshire University

Associate of Science

Aug 2006 - Aug 2008

Information Technology

  • GPA 3.56

Syracuse University

Veterans Career Transition Program

Apr 2015 - Feb 2016

Information Technology

  • VET304 - Technical Foundations for the IT Professional Certificate